Customer Satisfaction

recognizes the outstanding measurement of how products and services meet or surpass customer expectation.

ENTRY FEE

• $100.00 (+GST)  per customer satisfaction entry

• Your entry must be paid before it will move forward to the scoring stage

• The Master Awards Payment Form is to be completed in full. Payment will be processed once the entry deadline has been closed.

CATEGORIES

• • 1-10 Homes

  • 10+ Homes

ENTRY REQUIREMENTS

• The entrant must complete the Customer Satisfaction Award Entry Form and submit it by Wednesday, January 7th – 10am

• Click this link to download the entry form: 2025 Customer Satisfaction Awards

• The entrant must enter ALL new home closings between November 1, 2024 and December 31, 2025

• The entrant must be a Home Builder member in good standing

• Building Permits (permit numbers will be audited to ensure that all sold homes have been submitted/entered)

• For either of the customer satisfaction awards to be presented, there must be [3] different member entries per category. If there is not [3] different entries, that award category will not be presented.

JUDGING CRITERIA

Award winners are determined by the survey scores returned by your home owners. You may want to inform them that they will receive the survey from the RRHBA and to respond with their scoring.